Why Are Hair Services Non-Refundable?
Because hair isn’t a sweater—you can’t return it if you change your mind! Here’s why all sales are final:
Time & Product Are Already Used – Once a service is done, the time, expertise, and products can’t be undone or put back on the shelf.
We Offer Consultations for a Reason – We take the time to discuss your goals, explain the process, and make sure we’re on the same page before we even start.
Adjustments? Yes. Refunds? No. – If something isn’t quite right, let us know within a reasonable time, and we’ll work with you to make adjustments. But full refunds aren’t possible.
Hair is a Journey – Some transformations take multiple sessions, especially with color corrections. We set realistic expectations from the start, so there are no surprises.
At the end of the day, we’re committed to making sure you love your hair—but all services are final sale. If you have any concerns, talk to us! We’d rather tweak things than have you unhappy.