Salon policies
The part where we set boundaries (GASP)
(Because boundaries are beautiful — just like your hair.)
Booking Fees
A non-refundable booking fee is required to reserve your appointment. This fee goes toward your service total. Without it, there is no appointment — no exceptions.
Why? Because ghosting costs us time and money. And we like paying rent.
Cancellations & Reschedules
Life happens. We get it. Please give us at least 48 hours’ notice if you need to reschedule. Less than 48 hours and your booking fee is forfeited.
If you cancel last minute more than once, we may require prepayment for future bookings.
Late Arrivals
Running late? Call us. If you’re more than 15 minutes late, we may need to reschedule your appointment, and your booking fee will not transfer. Time is precious — yours and ours.
No-Shows
No-shows will lose their booking fee. Chronic no-shows will be banned from booking future services. That’s just how it works.
Refunds
We don’t do refunds.
Why? Because hair isn’t a sweater you can return. You can't wear great hair for free.
If something needs tweaking, we’ll gladly adjust it, just let us know within 7 days of your original appointment. Communication is key. Refunds are not.
Pricing
All pricing is listed as “starting at” because hair isn’t one-size-fits-all.
Your final price will depend on time, product, length, thickness, and how complicated your service is. If you want specifics, book a consultation.
Consultations Required For:
Extensions
Major color corrections
Vivid transformations
First-time visits for big projects
Because we plan ahead — not guess.
Payments Accepted
Cash, credit, debit, and Venmo. We do not accept IOUs, promises, or good vibes as payment.
Respect Our Space
No extra guests unless they’re scheduled. No kids unless they’re getting a service.
Please respect everyone’s time, space, and energy — it helps keep our vibe fun and drama-free.
Thank You For Supporting our Small Business
We’re here to make you look and feel amazing. Respect our policies, and we’ll keep giving you hair worth showing off.
Frequently Asked Questions
Please reach us at twistedbeaitywyo@gmail.com if you cannot find an answer to your question.
Because our time isn’t free. Booking fees secure your appointment and go toward your service. No-shows and last-minute cancellations cost us real money — and we like paying rent.
Of course! Life happens. Just give us 48 hours’ notice so we can refill your spot. Less than that? You’ll lose your booking fee.
If you're running late, call us. If you're 15+ minutes late, we may have to reschedule, and your booking fee is gone. Time is valuable.
Because not all hair is created equal. The longer, thicker, or more complicated your hair, the more time (and product) it takes. Prices reflect starting points — consultations help us quote more accurately.
Nope. Hair isn’t a sweater you can return. We’re happy to adjust something if needed within 7 days — but refunds? Not a thing.
Your bookkng fee is gone, your card on file will be charged up to 75% of your total appointment minus your booking fee. Chronic ghosters may be blocked from booking future services. You wouldn’t want that. Neither would we.
Because we don't guess, we plan. Extensions need to be color matched to your hair and every one of them is a custom order. For color, we need to get a game plan we need to know what's been done previously, what your desired results are, and if your hair can handle the service.
Fun. Honest. Bold. Zero drama. We love great hair, good laughs, and people who respect our time and craft. If that sounds like your people, welcome home.
Book with Ralyn and join Twisted Beauty's loyalty rewards
✨ Wanna Get Rewarded for Being Fabulous?
Download the Stamp Me app and join —because looking this good should come with a prize.
💁♀️ Step 1: Grab the app
🔍 Step 2: Search Twisted Beauty
💅 Step 3: Get stamped every time you shop or slay with Ralyn
Rack up rewards, snag free goodies, and unlock surprise treats—because your loyalty deserves a little extra sparkle.
No drama. Just perks. You in?